This CCO narrative by Sandra Ramsey first appeared in the December 2011 Newsletter.
Our holiday season opens with a homeless man appearing in our lobby whose appearance greatly resembles that of Santa Claus. He disappears before we can figure out how to help him. Is even Santa Claus falling on hard times?
The weather outside is frightful. It is erratic and severe, causing Cornerstone Community Outreach (CCO) to go into emergency response mode. This means that even though our bed spaces are full, we will continue to take anyone in from the cold and find a place inside for them. The “No Room at the Inn” sign does not hang here.
Back and forth on Clifton, staff and residents alike make their way between our two buildings. No one really dashes through the snow. It’s more like plod, slosh, and stumble as the wind whips us along.
The first holiday dinner is served by one of CCO’s faithful volunteer groups. Turkey and all the trimmings are eaten, and gifts passed out. There is a Christmas concert in our dining room … beautiful music to soothe and encourage. Although visions of sugar plums probably don’t dance in the heads of the homeless, our residents begin to see that they, too, can celebrate this holiday season.
Over the past couple of nights a total of three men come out of nowhere into our warming center … are these the wise men following a star to find shelter?
Because of the weather, our aging drain pipes decide to give out in our dining room, where we serve food to hundreds of people every day. Flood water threatens our kitchen and quick plans are made with our long-suffering plumbers. Jackhammering of the dining room floor begins merely days before Christmas. The giant fake Christmas tree, middle lights out, garland askew, stands watch over the men as they work.
Meanwhile our team of elves is sorting and tagging, wrapping and bagging hundreds of toys and gifts. Will there be enough for everyone? Will the bad economy take its toll? Will our many faithful contributors and volunteers understandably hold back this year? Not here, not with our friends.
I take a few minutes to talk to a man and woman who have been sleeping on the loading dock behind the Aragon Theater. For some people there is never room at the inn. I tell them to send word to the others living on the dock to come in from the cold. We will make a space for them.
Another Christmas concert is played right on top of the plywood that covers the drain pipes in the dining room. This one features a wide range of musical acts. Our residents are treated to everything from step-dancing and blues to traditional Christmas carols. And where else could you see a Goth band perform “The Werewolf’s Christmas”? Some dance, some clap, and all eat Christmas cookies. It is a time of relaxing and rejoicing while yet another snowstorm swirls about outside.
A Christmas wreath arrives from a local agency. Two hours earlier they held a memorial service to honor the homeless who died in the last year. We display the wreath for a few days, contemplating the sadness that it represents. Then it ends up in the home of one of our former homeless friends, where it reclaims its original purpose of promoting holiday cheer.
A couple comes bearing beautiful handmade Raggedy Ann dolls for gifts. A woman donates money in gratitude for finally finding her lost sister in our single women’s program. Toys for Tots pulls up with bags bulging full of toys. Our team of elves bustles around handing gifts out to everyone. Exclamations of delight and amazement ring in our ears.
Meanwhile, back outside, we all continue to stumble over the snow which has now hardened into deep, icy ruts. A white Christmas is not all it’s cracked up to be. It becomes even more difficult for all to navigate back and forth between our buildings. We are on a side street and will be the last to get plowed. Not to worry, I get lessons from my less-fortunate brothers and sisters, who take this weather in stride and continue to cheerfully haul supplies back and forth, taking out the garbage, holding doors and helping little kids and elderly wade through the snow and ice. Images of Whoville come to my mind. They live the struggle of life every day and I am thankful that even on this tucked-away, snow-choked street, the holiday season has arrived for the homeless.
Another festive feast and then another. At the height of the severest weather a group comes through the frigid air and swirling snow to prepare and serve their traditional meal of Italian beef. I am profoundly humbled and thankful that these volunteers, who could easily call off their visit, choose to plow through and arrive with the determination of the Comcast man. And everyone enjoys another wonderful holiday meal. At the end of this night, when all is bitterly cold, what appears in my sight is not eight tiny reindeer but eight little children with Mom and Dad, being dropped off by the Chicago Department of Human Services van. Somehow their plans to be in Texas for Christmas are thwarted and they will spend Christmas with us. Not missing a beat, the elves make up bags of presents for them, drawing again from the generous donations of so many people.
Johnny, a former client in a wheelchair, is on the phone to us. He, too, slept on the loading dock before coming to CCO. Deteriorating health sent him to the hospital, but he recovered enough to be able to stay in a nursing home. Not to be overlooked at Christmas, Johnny is now calling us to please deliver “snacks” to him. Again from our plentiful donations, my husband loads up snacks and extra clothing for Johnny and a couple of other folks we know in the home. Next, some volunteers let us know that a shelter on the other side of the city is short on food. Back in the van, my husband drops off surplus food to them, because we can.
Another family arrives on our doorstep from the Department of Human Services. We take them in and help them get settled. Their teenage son suffers from autism, and the changes going on around him are very difficult for him to handle. We get word that they have a dog that helps the boy to settle. Can we house the homeless dog too? Without losing a beat the answer is, “Yes, we can.”
T’was the night before Christmas and last minute details are being worked out. Many are still stirring and someone points out an elderly man sitting alone in our lobby. Putting my innkeeper hat on again, I walk over to him and as he sits and we talk. To say that he reminds me of the peaceful Babe in the manger is really a stretch of the Christmas analogy. But completely helpless like a child is this man in utter desperation, hanging onto the walker in front of him. How long has he been here? How did he get here? Who has sent him and what can we do for him? Hardly able to talk due to pain, he states that he lives on the streets. He just wants to go to Cook County Hospital where he can get his ankle fixed and find a chair to sleep in. He fell an hour earlier out in the snow and broke his ankle. A bone was protruding and he is bleeding. Other street people referred him to CCO, and one person off the street themself, actually donated their walker to him since he is obviously worse off than they were. I can only hope I would be that unselfish. We call the ambulance and send him off, knowing that his Christmas has just been upgraded from the streets to the hospital.
All in the same holiday season the weather changes abruptly. The snow melts and it begins to rain. Up on the rooftop, drip, drip, drip. Again, no reindeer here, but a team of us join together to sweep several inches of water down a drain to slow the leaking. Miracle roofers appear and seal up enough holes to take us through the holidays.
Extra food, extra volunteers, water from beneath, water from above, drilling dust and swirling snow. The star continues to guide needy people to our doorstep, our neighbor requests prayer for his store clerk, the garbage compactor sticks, tables shift to accommodate more festive dinners and treats, bags of donated coats come in, and people shop through them. Life happens here in this harbor from the elements. Loneliness stops at these doors. The holiday celebrations of the poor and needy…good conversations, good advice, good food, good support… Silent night, holy night, all is calm, all is right.
To each and every one of our many donors and supporters, the above recap of our holiday season is a small effort to try to convey to you a snapshot of what your time, effort, and finances accomplish. You bring the holiday season to our doorstep and without you, all of these stories would have had a different ending. While you were concentrating on providing gifts and food, you also were sheltering the autistic boy’s family and their dog, you provided Christmas at the last minute for the family of ten, and finally, on Christmas Eve, you helped send the man with the broken ankle to the hospital. Wonder and joy are being brought into the lives of the multitude who are crossing our threshold this holiday season. Without you, this work could not be done. I hope that you are beginning to see where your time and effort goes. Thank you so much and please visit us again when you can. Happy Holidays!